Definition of Customer Support: What KPIs You Should Be Tracking for Success? Best Practices MPS You can utilize technology and analytics tools to collect and analyze relevant data. In this case, automation can streamline the process of tracking KPIs and provide real-time insights for informed decision-making. You need to review the effectiveness of your chosen… Continue reading 14 Crucial Customer Service Metrics & KPIs for Your Business
Category: Artificial intelligence
What Is ChatGPT? Everything You Need to Know
14 Best Chatbot Datasets for Machine Learning In that case, the chatbot should be trained with new data to learn those trends.Check out this article to learn more about how to improve AI/ML models. Moreover, crowdsourcing can rapidly scale the data collection process, allowing for the accumulation of large volumes of data in a relatively… Continue reading What Is ChatGPT? Everything You Need to Know
The Science of Chatbot Names: How to Name Your Bot, with Examples
RECAST AI :: Robust Algorithm of Asking Chat User .. In a nutshell, a proper chatbot name is a cornerstone for simplifying the user experience and bridging knowledge gaps, preparing the ground for loyal and satisfied customers. Many advanced AI chatbots will allow customers to connect with live chat agents if customers want their assistance.… Continue reading The Science of Chatbot Names: How to Name Your Bot, with Examples